Showing posts with label Social Networking. Show all posts
Showing posts with label Social Networking. Show all posts

Sunday, September 14, 2008

Tasteless Twittering: Newspaper tweets details of child’s funeral

The decision by the Rocky Mountain News to broadcast continuous, live updates to Twitter of the details of the funeral of a three-year old boy has caused a storm of controversy among ethicists, journalists and bloggers.

Twitter, for the uninitiated, is a social networking service that uses instant messaging to allow users to share information about what they are doing at any given moment. Updates, known as “tweets” are displayed on the sender’s page and automatically sent to subscribers.

Most Twitter users share the mundane details of everyday life, answering the question “What are you doing now?” Lisa Reichelt, on her disambiguity blog, refers to this as “ambient intimacy”:

Ambient intimacy is about being able to keep in touch with people with a level of regularity and intimacy that you wouldn’t usually have access to, because time and space conspire to make it impossible. … There are a lot of us, though, who find great value in this ongoing noise. It helps us get to know people who would otherwise be just acquaintances. It makes us feel closer to people we care for but in whose lives we’re not able to participate as closely as we’d like.

One benefit of twittering is that updates can be made frequently, facilitating uses such as marketing, micro-blogging, networking and breaking news. You can track Barack Obama on the campaign trail, follow TechCrunch’s blog updates, stay up-to-date with NASA’s Phoenix Mars Lander or catch breaking news from the CBC. Twitter has also been used to share the blow-by-blow account of a couple’s argument or even to offer a proposal of marriage.

Given the broad spectrum of information that can be shared via Twitter, what then, is the etiquette? What is appropriate twittering and what is taboo? In the case of the funeral for three year-old car crash victim Marten Kudlis, many believe the good taste envelope was pushed to the limit. Reporter Berny Morsen’s play-by-play of the toddler’s funeral seemed voyeuristic and lacking in the reverence one would expect from newspaper coverage of such an event.

While shocking, it is simply a more extreme example of how the use of technologies such as Twitter is blurring the line between what is public and what should be private.

20th century etiquette expert Emily Post noted that: “People who talk too easily are apt to talk too much, and at times imprudently”. The need to feed Twitter followers with a steady stream of updates, coupled with the immediacy of the technology, encourages users to post before thinking.

Margaret Mason, contributor for The Morning News, perhaps says it best: “What’s rude in life is rude on Twitter.”

Monday, February 18, 2008

Canada's Privacy Commissioner on Social Networking

This video, from the Office of the Privacy Commissioner of Canada, Jennifer Stoddart, wants users of social networks to pause and ask themselves the following questions before posting personal information online:

  • What judgments or conclusions might others form with my information?
  • Are there some details about my life I would like to keep personal?
  • Who might view or purchase this information about me?
  • Will this information reflect well on me a year from now? Five years?
  • Would I want my best friend to know this?
  • Would I want my boss to know this?
  • Would I want my mom to know this?



For more information, visit the website of the Office of the Privacy Commissioner of Canada.

Saturday, January 26, 2008

January 28th is Data Privacy Day


The IAPP (International Association of Privacy Professionals) has declared January 28, 2008 "Data Privacy Day", in an effort to encourage privacy professionals to give presentations at schools, colleges and universities next week on the importance of privacy.

To assist privacy professionals in their goal, the IAPP is providing some free materials, including a slideshow and handouts on teens and social networking: worthwhile reading for many parents too!

If you're a privacy professional, educator or just concerened about privacy awareness, you may want to consider using these for your own presentation or as a springboard for discussion.

Monday, April 16, 2007

The future of privacy: lots of questions, no real answers

We live in a world where being connected and available 24/7 is taken for granted. Was I really born into a world where you drove around looking for a payphone and then hunted for a dime to make a call? Did I once really own one of those huge brick car phones? I remember at 15, my best friend taking me to her bank machine - the first and one and only for several years in my little hometown - and showing me how she could get money from the bank anytime she wanted. Amazing! Fast forward a few decades and if you're a teenager or college student and you're not on Facebook, well, you don't exist. Reality TV promises everyone 15 minutes of fame. Or you can join the masses and start a blog. Or set up shop in Second Life. It's not that we are ghosts in the machine; we are not real unless we are in the machine. It's all happened so fast.

This desire to be visible, to have a presence in a virtual space, is more than a bit unsettling to me. We all have ideas to share and questions to explore, that's why I started this blog. It is a research space for me to ask questions, to try to answer them, and to hopefully hear the thoughts of others on the topic. This makes sense to me and seems to have limited risk. What I find most unsettling is the way that many blogs and social networking sites encourage the individual to introduce all aspects of their personal life and most intimate thoughts into the public realm. It seems an enormous risk in a world where most Hollywood celebrities (Britney and Paris excepted, of course) are desperately trying to preserve the privacy of their personal lives.

A recent careerbuilder.com survey published Oct. 26, 2006, reported that "26 percent of hiring managers use search engines to check on potential hirees. Half of the manager respondents said they dismissed job candidates based on what they found using a search engine. Sixty-three percent crossed a candidate off their lists because of what he or she had put on a social networking site." Whether or not this is a fair or ethical approach for hiring managers to take is debatable: the fact is that individuals are willingly making more personal information available about themselves in a public forum than has ever been available historically. In what other ways could this information be used? By prospective romantic partners? By insurance companies? And how long will this information be "out there"? What control does one have once the information is published on the Web?

One could argue that adults need to be aware of the potential risks of what they post and consider the consequences. But what about those who share the personal information of others without their informed consent? Dooce's posts include a monthly hommage to her daughter Leta, which include photos, as well as many blog entries documenting her bowel habits. How will Leta feel about this when she's older? Will she consider it a violation of her privacy? Or, will she, along with the rest of her generation growing up in the spotlight of Mommy blogs and Facebook and MySpace not really differentiate between what should be public and what should be private?

The blurring of public and private is a disturbing trend, with potentially devastating consequences: so why do people feel compelled to "show-and-tell-all" online? That's for another post.